Dear customers,
We are a small family-owned business.
We guarantee the authenticity of all designer items, with accurate descriptions and sizes and detailed information about potential flaws.
Please carefully examine the product images. We ship every item as it is described and displayed online.
If an item arrives defective after shipping, we are not responsible in any way.
We regret that we are unable to process returns or refunds.
If you are unsatisfied with your purchase and have a valid reason, you may file a complaint. Under specific circumstances, you may return an item for store credit, or we will apply a 20% restocking fee to cover the costs associated with processing and restocking the item. The buyer is responsible for the shipping costs.
This policy applies to all purchases, including free shipping or the customer paying for shipping.
You may contact us at shop@loveitorleaveit.com at any time.
